Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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Every human being will benefit from lessons of empathy jolt, reverse play, etc.

Do not deny your feelings. Use this if you’re dealing with someone who has the skills and ability to do the job, but isn’t giving it percent. Invite people into a conversation with fill-in-the-blanks approach rather than asking questions that put them on the defensive. Integrate to more complex situation. The principles he lays out are profound, and yet when you give them thought, you realize it’s just common sense, often times you could even say “common courtesy” in the respect it gives another.


I’d say it’s a must read for anyone dealing with ,isten, for me it was interested as it helps me become a better coach for my clients. The title itself makes it simpler by saying exactly what you need to do.

Jan 09, Greg rated it it was amazing Shelves: Apr 08, Anton Antonov rated it did not like it. Always inroduce concepts with mini stories from the author’s real life. You can apply the practical principles of this book to your personal and professional relationships. Jul 22, Erika RS rated it liked it. Steer clear of toxic people: The book was recommended to me by a classmate, and I do recommend it to others marj in this subject matter. What is impossible but desirable?

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

The Power Thank You There are three parts to a power thank lsiten once you make the commitment to pay it forward. Notice what they are noticing. Sep 16, Maria rated it did not like it. What a fantastic book, I thoroughly enjoyed this book. Let them know what they did specifically Acknowledge the effort it took from them — honor how much they did for you and what it took Tell them what it personally meant to you.


It was amazing the authors’ honestly reflect lesson of himself. This book is a very practical, applicable, “how to” on getting people from a defensive position to one where they may listen to you. Glance through our more than 55 and growing book summaries! We aren’t responsible for their content. May 07, Sarah rated it it was amazing Shelves: Subtitled ” Discover the Secret to Getting Through to Absolutely Anyone ,” the author lays out nine core rules for getting through to anyone and then provides twelve quick and easy ways to achieve buy-in and get through.

Goulston does a marvelous job of explaining goulsron and methods to approach these delicate situations.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

You will be touched by the heart and wisdom of my guest. Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships. It helps avoid any biases – Try to understand the why they feel the way they do and try to label how they feel.

To be clear, the author juxt definitely an advocate for authenticity, and he shares a lot of really helpful techniques, information and stories. Thanks for telling us about the problem. Mark shares some great practices to deepen conversations with all kinds of people.

Keep pushing for what you want until you receive a “no. One simple example is to use the word “Hmmm” as someone starts to tell you something, and to encourage them to tell you more. Direct questions make people think you’re talking at them.


Just Listen: Secret to Getting Through to Anyone

Subscribe Subscribe to Positivity Strategist and never miss a post or podcast! To ask other readers questions about Just Listenplease sign up. Want to Read saving…. To this end, Mark has created an initative through patreon. To see what your friends thought of this book, please sign up. Therefore, I bought the book. He teaches you how to listen, how to calm down enough to listen if the situation warrants it, how to move people through the stages from pure resistance and even animosity all the way to cooperation and action.

Listen intently to their language — how they use adverbs and adjectives, and their inflection. The saying goes to “Forget the music. The book contains some excellent advice but generally might just be a showcase for how much easier it is to get through to people when you’re a brilliant psychiatrist.

Sep 17, Amir Tesla rated it really liked it Shelves: Respond to someone who is mad and defensive with something neutral like “Hmmm” or “Tell me more” or “Really? In return, they’ll often be willing to go to the ends of the world for you The author presents his work with a worldly view that at times was weird to hear, as in “reptile brain, mammal brain, human brain”, but when taken in a biblical context, he borrows what God laid out in His word ages ago. We end up dealing with a fictitious creation, not the real person.

However, all people could use some help in this area and there is hope for the likes of me!

So how can you know how others perceive you? Where can I send your Welcome Kit? Mark offers his perspective on positivity: